Tag Archives: Processes

SAT-7 Audience Relations gets a make-over

If you’ve been following my blog in the last few months you will know that one of the biggest projects I’ve been working on has been the implementation of a new Audience Relations system that will improve the service we … Continue reading

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A video tour of our Broadcast partner STN

At the end of 2010 we completely changed the way that SAT-7 managed its broadcasts by implementing new systems and outsourcing our Broadcast Center. Take a look at this video to learn about STN, our playout partner in Slovenia.

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SAT-7: A Work in Progress

It’s tempting to try to “big-up” the work of SAT-7, to give a public face that everything is perfect and that we are totally effective in every area. Of course that isn’t the case; like every organisation there is much … Continue reading

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SAT-7 Audience Relations System: Are we nearly there yet?

Well, we’re not out of the woods yet, but the end is in sight! After much work, the new Audience Relations system is nearly ready for prime time. As go-live approaches (at the start of April) we are getting excited … Continue reading

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It’s a SAT-7 Christmas!

I have a rule in our family that we don’t start talking about Christmas until after Bonfire night (that’s the 5th of November if you’re reading this blog and you aren’t British). I personally dislike all things Christmas whilst it … Continue reading

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Audience Relations Project looking Great!

For the last 2 months we have been beavering away working on the new SAT-7 Audience Relations Management System (SARMS) that will massively improve our dialogue with viewers. The system, based on Salesforce.com, is now able to bring together emails, … Continue reading

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Iranian Summer Time changes – aaargh!

Pub quiz question for you. How many hours is Iran ahead of the UK? Multi-choice: 2.5 hours, 3.5 hours, or 4.5 hours? (yes – the answer really does include a half hour!)  Would it surprise you to know that all … Continue reading

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