Tag Archives: Audience Relations

SAT-7 Audience Relations gets a make-over

If you’ve been following my blog in the last few months you will know that one of the biggest projects I’ve been working on has been the implementation of a new Audience Relations system that will improve the service we … Continue reading

Posted in Andrew Writes | Tagged , , , , , , , | Leave a comment

From the set of “Signs & Wonders”. The inner workings of a live TV show . . .

A few weeks ago I had the opportunity to visit our studio in Cyprus and get an insight into what it takes to run a live TV show. Here’s an example of what we do to get a live show … Continue reading

Posted in Andrew Writes | Tagged , , , , , , | Leave a comment

SAT-7: A Work in Progress

It’s tempting to try to “big-up” the work of SAT-7, to give a public face that everything is perfect and that we are totally effective in every area. Of course that isn’t the case; like every organisation there is much … Continue reading

Posted in Andrew Writes | Tagged , , , , , , , | Leave a comment

SAT-7 Audience Relations System: Are we nearly there yet?

Well, we’re not out of the woods yet, but the end is in sight! After much work, the new Audience Relations system is nearly ready for prime time. As go-live approaches (at the start of April) we are getting excited … Continue reading

Posted in Andrew Writes | Tagged , , , , , | Leave a comment

Audience Relations Project looking Great!

For the last 2 months we have been beavering away working on the new SAT-7 Audience Relations Management System (SARMS) that will massively improve our dialogue with viewers. The system, based on Salesforce.com, is now able to bring together emails, … Continue reading

Posted in Andrew Writes | Tagged , , , , , , , , , , , | Leave a comment

SAT-7 Audience Relations Project Update

Perhaps the biggest project that I am working on right now is the SAT-7 Audience Relations project. This is designed to help us give our viewers a better service when they get in touch with us (by whatever means) and … Continue reading

Posted in Andrew Writes | Tagged , , , , , , | Leave a comment

Our Viewers Write Back!

Everyone knows it’s vital to keep your customers are happy – ask them what they think, listen to their views, and treat every comment as a gift (even if it is a complaint!) At SAT-7 we receive feedback from over … Continue reading

Posted in Andrew Writes | Tagged , , , , , | Leave a comment